Culinaro's role
Culinaro provides discovery, profiles, messaging and request tools. A cooking or catering service contract is made directly between the client and the chef; Culinaro is not the food-service provider.
Marketplace transparency
Clear roles, safer decisions
This page explains who provides the service, how Culinaro presents chefs and content, and what to do when something is unlawful, unsafe or misleading.
Trader or non-trader
Before paid marketplace contracting is enabled, every chef must declare whether they act as a trader. Consumers will see that status and whether EU consumer rights apply before confirming an order.
Requests, prices and payments
Culinaro currently records requests and agreed details but does not collect payments or deposits. Price, cancellation and refund terms must be stated by the chef and accepted by the client in the booking flow.
Food safety and allergens
Chefs remain responsible for legally required registrations, hygiene, allergen information, permits and insurance. Clients must provide accurate allergy information through the protected request field.
Content and intellectual property
Users must own or be allowed to publish recipes, images and videos. Unlawful content, rights infringements, unsafe services and misleading information can be reported through the formal notice process.
Verification and AI
Hosted identity verification may be performed by Didit when enabled. AI is used for assisted content translation, not for final moderation decisions or decisions that produce legal effects.
Ranking transparency
How results and featured chefs are selected
- Chef search matches public profile text and displays eligible profiles in username order.
- The home page may use a manually selected list; otherwise availability, verification status and recipe count influence the featured order.
- Culinaro currently offers no paid ranking or hidden sponsored boost.
- Material changes to these parameters will be published here before they affect users.
See something unlawful or unsafe?
Send the exact Culinaro URL and a clear explanation. You will receive a reference and, when contact details are supplied, a reasoned decision.